Privacy Policy
Effective Date: January 1, 2025
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Welcome to EZ Fast Auto Glass. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, request a quote, schedule an appointment, or communicate with us.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing address
- Vehicle information
- Service requests and appointment details
Transaction Information
Information related to services requested, including:
- Appointment history
- Service details
- Payment and billing information
- Customer communications
Technical Information
Information automatically collected when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage and analytics data
How We Use Your Information
We use your information to:
- Schedule and provide auto glass repair and replacement services
- Process payments and invoices
- Respond to inquiries and customer support requests
- Send appointment confirmations and service updates
- Improve our website, products, and customer experience
- Prevent fraud and maintain security
- Comply with legal and regulatory requirements
- Send marketing communications when you have provided consent
Data Security
Protecting your information is important to us. We implement industry-standard security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
- SSL (Secure Socket Layer) encryption
- Secure payment processing
- Access controls and authentication procedures
- Regular system monitoring and security reviews
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed 100% secure.
Information Sharing and Disclosure
EZ Fast Auto Glass does not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
Service Providers
Companies that assist with:
- Payment processing
- Appointment scheduling
- Website hosting
- Customer communication services
Legal Compliance
We may disclose information when required by law or when necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or unlawful activity
- Protect the safety of customers and the public
SMS and Mobile Communications
If you opt in to receive text messages from EZ Fast Auto Glass, we may send appointment reminders, service updates, customer support messages, and other service-related communications.
SMS Privacy Commitment
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data, consent records, and mobile phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to any third parties except as necessary to provide messaging services or as required by law.
Opt-Out
You may opt out of receiving text messages at any time by replying:
STOP
You may request assistance by replying:
HELP
Message and data rates may apply.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic and performance
- Remember user preferences
- Enhance user experience
You can control cookie settings through your browser preferences.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access
Request a copy of the personal information we maintain about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal and business record retention requirements.
Marketing Preferences
Opt out of promotional emails and marketing communications at any time.
To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised Effective Date. Continued use of our website and services after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
EZ Fast Auto Glass
Phone: 520-991-7234
Email: jon@ezfastautoglass.com
Website: https://ezfastautoglass.com
Effective Date: January 1, 2025